School Window Citizen Portal User Terms and Conditions

Welcome to the School Window Citizen Portal. By accessing, seeking to access and/or utilizing the School Window Citizen Portal and services (collectively “The Services”) you (“User”) agree to comply with and be bound by the following terms and conditions (“Terms and Conditions”).

1. Acceptance of Terms

By accessing, seeking to access and/or using The Services, User confirms that User has read, understood, and agrees to be bound by these Terms and Conditions regardless of whether User is accessing, seeking to access and/or using The Services on User’s own behalf or on the behalf of any other person or entity.

2. Services Provided

School Window Citizen Portal is an online platform for individuals and authorized entities to make payments to various government entities securely and efficiently.

3. User Responsibilities

In using The Services, User agrees that:

• All contact and account information provided and maintained by User in the User’s account is accurate, timely, and complete when making any and all payments.
• User has sufficient funds in the payment method used to cover any and all transactions.
• If User has signed up for automatic payments (“Auto Pay”), any past due amounts owed by User will be processed along with currently due payments during Auto Pay processing.
• User shall immediately notify School Window of any discrepancies or issues with any and all contact information, payments and/or payment methods.

4. Waiver of Liability

By using The Services, User acknowledges and agrees that:

• School Window is not liable for any missed payments due to issues originating from User account, including but not limited to insufficient funds, incorrect payment or contact details, or internet connectivity issues.
• School Window is not liable for any delays that may occur due to bank processing times or issues with the accounts of User.
• User waives any and all claims against School Window for any and all losses incurred due to missed payments, delayed transactions, or any other payment processing issues beyond School Window’s control.

5. Communication and Notifications

User consents to receive communications from School Window electronically via email, text messaging, through School Window website, or other electronic notification means. It is User’s responsibility to ensure that User’s contact information is accurate and up-to-date.

By using School Window’s services and providing User’s mobile phone number, User acknowledges and agrees that School Window may send User text message communications (“SMS alerts”) on behalf of the government entities with which User is interacting. These messages may include, but are not limited to, reminders regarding citations, court appearances, payment deadlines, and other service-related information.

Text message alerts will be sent only when (1) User provides User’s mobile phone number voluntarily through School Window’s platform or as part of a transaction with a government entity; and (2) a government entity requests that School Window transmit such messages to User.

Message frequency will vary depending on User’s activity and the requests made by the government entities. Standard messaging and data rates may apply. School Window is not responsible for any charges imposed by User’s mobile service provider.

User may opt out of receiving future text messages at any time by following the opt-out instructions provided in the text message (e.g., replying “STOP”). Please note that opting out may limit User’s ability to receive timely updates or reminders related to User’s obligations with the government entities.

By using School Window’s platform, User represents and warrants that the mobile number User provides is accurate and that User is authorized to receive communications at that mobile number. User also agrees to hold School Window harmless from any claims arising out of User’s failure to obtain appropriate permissions for use of that mobile number.

School Window reserves the right to suspend or limit text communications if School Window believes such messaging may violate applicable laws or present a risk to School Window’s systems, users, or reputation.

These communications are intended solely for informational purposes in connection with User’s interactions with government entities, and are not promotional in nature. School Window complies with all applicable laws governing electronic communications, including the TCPA.

6. Prohibited Use

Any use of or attempt to access The Services using or attempting to use fake, false, fictitious, misleading or contrived account credentials and/or contact information is strictly prohibited.

Use or attempted use of The Services to interfere with, disrupt, redirect or otherwise affect in any way the integrity or performance of The Services or for any benchmarking of The Services, including but not limited to, monitoring the availability, performance or functionality of The Services, is strictly prohibited.

School Window shall pursue all legal remedies to protect against and recover from damages resulting, directly or indirectly, from any and all such prohibited activity.

7. Representations and Warranties

By using The Services, User represents and warrants that User has the authority to enter into the Terms and Conditions herein. User further represents and warrants that User has not provided any fake, false, fictitious, misleading or contrived information to attempt to or gain access to or to use The Services and that all contact, financial and billing information is true, correct and up-to-date.

User represents and warrants that User is either paying a bill on their own behalf or authorized via express written permission to pay a bill on the behalf of another person or entity.

User further represents and warrants that User is not using The Services for any financial or commercial gain individual or for the benefit of a third party.

User agrees that any breach of the foregoing representations and warranties constitutes a material breach of these Terms and Conditions.
School Window reserves the right to reject or reverse any and all unauthorized payments not specifically permitted by these Terms and Conditions. User agrees to indemnify, defend and hold harmless School Window and any School Window related parties from and against any and all costs, expenses and fees, including costs to School Window, to investigate, adjudicate and resolve any and all violations of these Terms and Conditions.

School Window shall implement and maintain technical, organizational, and physical measures designed to protect the confidentiality, integrity and availability of User data in School Windows possession, custody or control and subject to the terms of School Windows “Indemnity Agreement” which are incorporated herein.

Except as otherwise provided in these Terms and Conditions, School Window does not represent or warrant that the use of The Services will be uninterrupted, secure, error-free, virus-free or free from harmful components, nor represent or warranty that The Services will operate in combination with any other hardware, software, system or data. School Window does not represent or warrant that it will review User data for accuracy, completeness or maintain User data without loss or corruption. School Window shall not be liable for any delays, interruptions, service failures or other issues associated with the use of the internet and electronic communications or other hardware, software, system or data outside the reasonable control of School Window.

8. Changes to Terms and Conditions

School Window reserves the right to modify these Terms and Conditions or its policies relating to The Services at any time and in its sole and absolute discretion. The most up-to-date version of these The Terms and Conditions may be found at www.schoolwindow.com.

User’s continued use of The Services after any and all such changes shall constitute User’s consent to comply with and be bound by such changes.

9. Miscellaneous

These Terms and Conditions and any disputes arising hereunder shall be governed by the laws of the State of Georgia without regard to its conflict of laws provisions. User consents to the personal jurisdiction and venue of the state or federal courts located in Atlanta, Georgia.

No information set forth in any other document or communications shall add to or vary these Terms and Conditions.

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect.

These Terms and Conditions comprise the entire agreement between the User and School Window regarding the subject matter contained herein.